customer experience

<img width="768" height="438" src="https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001-768x438.jpg" class="card-responsive-img fit-img" alt="namu-180420154001" decoding="async" fetchpriority="high" srcset="https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001-768x438.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001-154x88.jpg 154w, https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2024/07/namu-180420154001.jpg 896w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Intelligenza artificiale dalla parte degli agenti, ecco cosa fa Namu
20 Apr 2018
di Donatella Cambosu
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<img width="768" height="513" src="https://img.economyup.it/wp-content/uploads/2018/03/23161224/shutterstock_525692695-768x513.jpg" class="card-responsive-img fit-img" alt="Forum Abi Lab 2018, Banca 4.0: l&#039;associazione delle banche si interroga sul futuro" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2018/03/23161224/shutterstock_525692695-768x513.jpg 768w, https://img.economyup.it/wp-content/uploads/2018/03/23161224/shutterstock_525692695-300x200.jpg 300w, https://img.economyup.it/wp-content/uploads/2018/03/23161224/shutterstock_525692695-1618x1080.jpg 1618w, https://img.economyup.it/wp-content/uploads/2018/03/23161224/shutterstock_525692695-1200x801.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

AGENDA
Forum Abi Lab 2018, Banca 4.0: l'associazione delle banche si interroga sul futuro
23 Mar 2018
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<img width="768" height="436" src="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-676225636-180322150421-768x436.jpg" class="card-responsive-img fit-img" alt="shutterstock-676225636-180322150421" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-676225636-180322150421-768x436.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-676225636-180322150421-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-676225636-180322150421-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-676225636-180322150421.jpg 899w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Insurtech, così le idee dei Millennials stimolano l’innovazione
22 Mar 2018
di Donatella Cambosu
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<img width="768" height="437" src="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-680248639-180315101714-768x437.jpg" class="card-responsive-img fit-img" alt="shutterstock-680248639-180315101714" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-680248639-180315101714-768x437.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-680248639-180315101714-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-680248639-180315101714-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-680248639-180315101714.jpg 898w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Customer experience, Amazon alza ancora l'asticella
15 Mar 2018
di Donatella Cambosu
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<img width="768" height="512" src="https://img.economyup.it/wp-content/uploads/2018/03/09163714/shutterstock_767893534-768x512.jpg" class="card-responsive-img fit-img" alt="Serafino D&#039;Ignazio (Banca Ifis): così stiamo digitalizzando i processi e migliorando l&#039;esperienza dei clienti" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2018/03/09163714/shutterstock_767893534-768x512.jpg 768w, https://img.economyup.it/wp-content/uploads/2018/03/09163714/shutterstock_767893534-300x200.jpg 300w, https://img.economyup.it/wp-content/uploads/2018/03/09163714/shutterstock_767893534-1620x1080.jpg 1620w, https://img.economyup.it/wp-content/uploads/2018/03/09163714/shutterstock_767893534-1200x800.jpg 1200w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Serafino D'Ignazio (Banca Ifis): così stiamo digitalizzando i processi e migliorando l'esperienza dei clienti
09 Mar 2018
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<img width="420" height="320" src="https://img.economyup.it/wp-content/uploads/sites/4/2017/06/20100135/retail-141023013549.jpg" class="card-responsive-img fit-img" alt="Retail: le 4 aree chiave dell&#039;innovazione (con gli esempi di chi le sta applicando)" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/sites/4/2017/06/20100135/retail-141023013549.jpg 420w, https://img.economyup.it/wp-content/uploads/sites/4/2017/06/20100135/retail-141023013549.jpg 300w" sizes="(max-width: 420px) 100vw, 420px" data-eio="l" />

SCENARI
Retail: le 4 aree chiave dell'innovazione (con gli esempi di chi le sta applicando)
09 Mar 2018
di Fabrizio Valente
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<img width="768" height="432" src="https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-768x432.jpg" class="card-responsive-img fit-img" alt="Insurtech, un nuovo CEO per Yolo che si prepara al secondo round di investimento" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-768x432.jpg 768w, https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-300x169.jpg 300w, https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-1280x720.jpg 1280w, https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-640x360.jpg 640w, https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643-1200x675.jpg 1200w, https://img.economyup.it/wp-content/uploads/2018/02/09161247/shutterstock_718734643.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

STRATEGIE
Insurtech, un nuovo CEO per Yolo che si prepara al secondo round di investimento
09 Feb 2018
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<img width="768" height="432" src="https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-768x432.jpg" class="card-responsive-img fit-img" alt="Bima, la startup insurtech che vende micropolizze ai Paesi in via di sviluppo" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-768x432.jpg 768w, https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-300x169.jpg 300w, https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-1280x720.jpg 1280w, https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-640x360.jpg 640w, https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809-1200x675.jpg 1200w, https://img.economyup.it/wp-content/uploads/2018/02/09170119/shutterstock_789200809.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Bima, la startup insurtech che vende micropolizze ai Paesi in via di sviluppo
09 Feb 2018
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<img width="768" height="216" src="https://img.economyup.it/wp-content/uploads/2018/02/07155248/Stratford-768x216.jpg" class="card-responsive-img fit-img" alt="Retail, come funziona il negozio di Zara a Londra senza camerini né casse" decoding="async" srcset="https://img.economyup.it/wp-content/uploads/2018/02/07155248/Stratford-768x216.jpg 768w, https://img.economyup.it/wp-content/uploads/2018/02/07155248/Stratford-300x84.jpg 300w, https://img.economyup.it/wp-content/uploads/2018/02/07155248/Stratford.jpg 1140w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

DIGITAL TRANSFORMATION
Retail, come funziona il negozio di Zara a Londra senza camerini né casse
08 Feb 2018
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<img width="768" height="436" src="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-550559080-180207115446-768x436.jpg" class="card-responsive-img fit-img" alt="shutterstock-550559080-180207115446" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-550559080-180207115446-768x436.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-550559080-180207115446-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-550559080-180207115446-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2024/07/shutterstock-550559080-180207115446.jpg 900w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Insurtech a impatto sociale, l'esempio della svedese BIMA
07 Feb 2018
di Donatella Cambosu
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