customer experience

FOCUS
Customer experience: come personalizzarla con dati e servizi

23 Set 2025
<img width="768" height="432" src="https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-768x432.jpg" class="card-responsive-img fit-img" alt="digitalizzazione_dei_punti_vendita" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-768x432.jpg 768w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-1280x720.jpg 1280w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-156x88.jpg 156w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-1536x864.jpg 1536w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-640x360.jpg 640w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-1024x576.jpg 1024w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita-lq.jpg 30w, https://www.economyup.it/wp-content/uploads/2025/09/digitalizzazione_dei_punti_vendita.jpg 1921w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

osservatorio retail
Innovazione negli store: il 40% dei retailer investe in chioschi digitali e digital signage
18 Set 2025
di Mattia Lanzarone
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<img width="768" height="375" src="https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-768x375.jpg" class="card-responsive-img fit-img" alt="Innovazione di prodotto nella customer experience" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-768x375.jpg 768w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-1280x625.jpg 1280w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-1920x937.jpg 1920w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-1536x750.jpg 1536w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-2048x999.jpg 2048w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-156x76.jpg 156w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-1024x500.jpg 1024w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_2331437013-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

il focus
Quanti e quali vantaggi può creare l'innovazione di prodotto nella customer experience
16 Giu 2025
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<img width="768" height="512" src="https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-768x512.jpg" class="card-responsive-img fit-img" alt="MyAI, l&#039;agent AI per l&#039;automotive" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-768x512.jpg 768w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-1081x720.jpg 1081w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-1621x1080.jpg 1621w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-1536x1023.jpg 1536w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-2048x1365.jpg 2048w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-132x88.jpg 132w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-1024x682.jpg 1024w, https://www.economyup.it/wp-content/uploads/2025/06/shutterstock_1451181884-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

customer experience
Come usare l'AI nel mondo automotive: ecco MyAI, l'agente intelligente per i concessionari
16 Giu 2025
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<img width="768" height="337" src="https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-768x337.jpg" class="card-responsive-img fit-img" alt="bEESTORE" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-768x337.jpg 768w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-1280x562.jpg 1280w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-1920x843.jpg 1920w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-1536x674.jpg 1536w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-2048x899.jpg 2048w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-156x68.jpg 156w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-1024x450.jpg 1024w, https://www.economyup.it/wp-content/uploads/2025/01/shutterstock_2398091361-1-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

SISTHEMA point of view
L'AI rinnova il retail per una gestione intelligente dell’omnicanalità
29 Gen 2025
di Claudia Costa
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<img width="768" height="371" src="https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-768x371.jpg" class="card-responsive-img fit-img" alt="Innovazione di prodotto" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-768x371.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-1280x618.jpg 1280w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-1920x927.jpg 1920w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-1536x742.jpg 1536w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-2048x989.jpg 2048w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-156x75.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-1024x495.jpg 1024w, https://www.economyup.it/wp-content/uploads/2024/12/shutterstock_2410260545-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

LA GUIDA
Innovazione di prodotto: cos'è, come funziona, i casi di successo
12 Dic 2024
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<img width="768" height="461" src="https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-768x461.jpg" class="card-responsive-img fit-img" alt="Omnicanalità: cos&#8217;è, come funziona, come è applicata in Italia" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-768x461.jpg 768w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-1199x720.jpg 1199w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-1798x1080.jpg 1798w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-1536x923.jpg 1536w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-2048x1230.jpg 2048w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-146x88.jpg 146w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-1024x615.jpg 1024w, https://www.economyup.it/wp-content/uploads/2022/12/shutterstock_2037588638-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

RETAIL 4.0
Negozi del futuro, che cos'è la omnicanalità e perché è strategica per il retail
03 Dic 2024
di Luciana Maci
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<img width="768" height="323" src="https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-768x323.jpg" class="card-responsive-img fit-img" alt="Screenshot 2024-11-15 alle 11.28.36" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-768x323.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-1280x538.jpg 1280w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-1920x807.jpg 1920w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-1536x646.jpg 1536w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-2048x861.jpg 2048w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-156x66.jpg 156w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-1024x430.jpg 1024w, https://www.economyup.it/wp-content/uploads/2024/11/Screenshot-2024-11-15-alle-11.28.36-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

STARTUP INTELLIGENCE
L'open innovation di Enercom: focus su smart city, sostenibilità e customer experience
15 Nov 2024
di Rita Giordano
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<img width="768" height="513" src="https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-768x513.jpg" class="card-responsive-img fit-img" alt="Report Capgemini sulle assicurazioni" decoding="async" srcset="https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-768x513.jpg 768w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-1079x720.jpg 1079w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-1618x1080.jpg 1618w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-1536x1025.jpg 1536w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-2048x1367.jpg 2048w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-132x88.jpg 132w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-1024x684.jpg 1024w, https://www.economyup.it/wp-content/uploads/2024/11/shutterstock_2270132881-scaled-lq.jpg 30w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

report capgemini
Assicurazioni e customer experience: utenti frustrati per i ritardi nell'innovazione tecnologica
07 Nov 2024
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